channel balance question

A home owner from West Palm Beach says:
Hello, is this 24" Series 385 Channel Balance ?
length is 24 inches
mark 2320
Profile picture of Lauren
Lauren from SWISCO responded:

Hello, thank you for posting,

The balance in the pictures is not the Series 385 channel balance based on the style of the nylon attachments. At first sight, your balance resembles the S377-24, but it would be best to see additional angles of the top nylon attachment to confirm. Thank you! 

A home owner from West Palm Beach says:
Can you check it out please!
Profile picture of Lauren
Lauren from SWISCO responded:

Thank you for the additional pictures,

After reviewing, my recommendation stays the same. Please review the S377-24 channel balance with a 2320 stamp option. Let us know if you have any additional questions! 

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