need help

A quick learner says:
July 11, 2023
Hello I have 2 double hung windows both windows the upper coil balances are broken I am not sure which one to order could you please give me guidance?
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Jasmine from SWISCO responded:
July 11, 2023

Thanks for reaching out! Your coil balance assembly reminds me of our Series 220 Roller-Tilt assembly. I noticed that your base is stamped with a 6, however, we only have the S220-08 8lb base available. The good news is that you can use the S180-4 along with the 15-086 Tandem coil housing to get you to the 12lbs you need for both sides of the window. So the balance assembly will still be able to support a 24lb sash.

Carefully review the dimensions for the Series 220 to confirm that it will be a fit.

Let me know if you have any questions.

Dimensions for S220-08
Dimensions for S220-08
A quick learner from Illonois says:
July 11, 2023
Is there any type of plastic piece or something at the top of the coil to screw into the window? The existing one had a plastic piece At the top of the metal coil that screwed into the window jam
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Jasmine from SWISCO responded:
July 12, 2023

The part you are searching for is what is called a mounting clip. There are three compatible with the type of coil balance assembly you have. So to determine the clip needed for your window, you'll need to compare them to your existing hardware.

Take a look at parts 16-030, 16-031, and 16-036. See which of these is the best fit for your window.
8 lbs Series 220 Roller-Tilt .625, Single
8 lbs Series 220 Roller-Tilt .625, Single
S220-08
$8.55
Tandem Coil Housing
Tandem Coil Housing
15-086
$1.68
4 lbs Series 180 Coil Balance
4 lbs Series 180 Coil Balance
S180-04
$4.20
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
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Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
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