need help

Thanks for reaching out! There is a chance that we can supply you with the replacement spiral balances needed for your window, but I'll need to see clearer photos of the bottom attachment of the balance.

You'll also need to confirm the diameter as well as the length of the metal tube, not including the plastic tip (if applicable).

Please let me know if you have any questions.

Thanks for confirming. Our senior experts are looking into this for you to determine if this is something we can supply you with. I am confident that we will be able to but we'll just need a bit more time to confirm.

Please feel free to reach out with any questions you may have in the meantime.

Thank you for your patience! I've just forwarded over a separate link with a quote for (2) Series 880 Hybrid balances as there is an order minimum of (2) balances per custom order. The carrier has also been added as a custom part so that they will ship together when they arrive.

You'll be able to use this link to review the pricing of these balances along with the carrier and place them in your online cart to make your purchase.

Be sure to check your spam/junk folder for the link as well. Please let me know if you need a higher quantity of parts and I'd be happy to adjust the quote.

Let me know if you have any questions.