need o find out which to. Order

A quick learner from North port fl 34287 says:
Metal 28 inches by 1/2 inch weight of window is 10.4 lbs unit has wings on both ends
Thumbnail of the uploaded file named winged top fitting
Thumbnail of the uploaded file named winged bottom fitting
Thumbnail of the uploaded file named winged bottom fitting
Thumbnail of the uploaded file named winged bottom fitting
Thumbnail of the uploaded file named winged bottom fitting
A quick learner from North port fl 34287 says:
Number D317554 28 inch long 1/2 inch wide weight of window 10.4 lbs
Thumbnail of the uploaded file named winged top fitting
Thumbnail of the uploaded file named winged bottom fitting
Thumbnail of the uploaded file named faded stamped channel
Thumbnail of the uploaded file named winged bottom fitting
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Emily from SWISCO responded:

Hello there!

Thank you for reaching out to us. It looks like you may have the S380-28 or S385-28 channel balance. The best fit will depend on the depth of the bottom fitting as shown below. 

Your stamp is a bit faded but it looks like it might've been 27-2. With that in mind and the fact that your sash weighs 10.4 pounds, you can use the 2720 stamp option for your replacements. A pair of balances with this stamp can support a sash weighing 9 to 13 pounds. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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