needed parts-see photos

A quick learner from Colorado says:
Balancer with 2620 stamped on one side. 28" long total from tip to tip

Plastic block that mounts to side of window in track that holds balancer in place along the side of the window. 2 3/16" long 1/2" (maybe 5/16" wide
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Jasmine from SWISCO responded:

Thanks for writing in! Your balances remind me of either the S380-27 with a 1" shoe or the S385-27 with a 1-3/32" shoe. To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Let me know if it does not match either measurement.

Also, the metal channel of these balances is 27". I would suggest double checking this measurement as well

You'll need to select the 2620 stamp.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

Your top sash guide looks a lot like our 18-008. To determine that these are the right fit for your window, carefully compare the dimensions below.

Detail of 18-008
Detail of 18-008

Alternate view of 18-008
Alternate view of 18-008

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