August 30, 2023
This project has become a serious pain and we are
hoping to find some resolution with these brackets.
I think the brackets on the rollers that came (23-264) were flipped over and on the wrong side. This was order 2099434.
I'm sending photos of what I have. I have to have the exact thing. I think the original rollers were glued to the door and causing it to tip and bend the track. The other two rollers are still working on the other door and still working but could be better as well.
I haven't taken them off and really don't want to given the problem we've had with this one.
I'm sending photos of the roller and the measurements so you can see what's going on.
If you have the ones in my pictures we will take the whole set of 4.
