re: Window balances

A home owner from California says:
November 23, 2023
Hi,
I am checking which is the correct item that I should order based on the pictures above. I need two of them. Please review and let me know. Thank you.
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Bob from SWISCO responded:
November 23, 2023

Thanks for posting. I believe this is either an S351-27 or S390-27 Channel Balance. The only difference between these two balances is the depth of the bottom nylon shoe, or the measurement from heel to toe, so compare both with your old hardware to see what matches best. See the diagram below for reference. In either case, choose 2630 for a stamp option.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
A home owner from California says:
November 28, 2023
I measured the size, it's 1 1/8". I am going to order a set of total two pieces. Do I need to order related parts: 15-001? or there are already included. Please advise. Thank you.
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Bob from SWISCO responded:
November 28, 2023

Great! I'm glad to hear that the S390-27 is a match. There's no need to order the nylon fittings in addition to the balance, as they will come with the balance pre-attached. All of our channel balances come assembled and ready to install out of the box.
A home owner from California says:
November 28, 2023
Got it. I will place the order soon. Thanks.
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Bob from SWISCO responded:
November 29, 2023

You're welcome! Thank you very much for the order, of course, it means a lot. Please feel free to reach out if we can be of any further assistance.
27" Series 351 Channel Balance
27" Series 351 Channel Balance
S351-27
$10.77
27" Series 390 Channel Balance
27" Series 390 Channel Balance
S390-27
$10.55
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