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Tom from SWISCO responded:
August 15, 2023
Hello, We'd be happy to help but we would need to see a clear top-down photo of your sash lock and for you to write out the exact distance between the installation hole centers to compare to our inventory. As for the missing balance, you can absolutely install a replacement yourself. We'll need to see one of the originals removed from the window to determine if we carry a suitable replacement. Make sure to show both ends and any numbers stamped on the metal channel. It also looks like you need new glazing, which holds the glass in place within the sash frame. To research your replacement options, we'll need to see a clear end file of an undamaged piece removed from the frame. See the videos below to help you through the process. Thank you. |
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Tom from SWISCO responded:
August 17, 2023
As mentioned in our responses to your other two posts, unfortunately, we do not carry any sash locks with 2-1/8" hole spacing. We do offer the 90-278 and 90-282 recessed keeper but you would need to carefully review the dimensions below to determine if they could work for your application. 
Dimensions for 90-278
Dimensions for 90-282
Alternate view of 90-282
As for your tilt latch, take a look and compare the specifications below to an undamaged version of your part. 
Alternate image for 26-435
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Tom from SWISCO responded:
August 21, 2023
Unfortunately, framing is not something that we are able to supply, which would be specific to the manufacturer. I'm sorry that we won't be able to help with that part of your repair but we'll still need to see your balance and glazing photos to compare to our inventory. |
