spiral balance - non tilt

A handy person from north carolina says:
Hi, I need to replace some spiral balances on non-tilt aluminum windows. The ones I'm taking off are green tip, 9/16, 24". When going to order replacements on your site, I note that you do not offer that size in green. Which one would you recommend?
tx
Donald
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Emily from SWISCO responded:

Hi there, Donald.

We recommend you weigh your sash on a scale to determine what tip color option you'll need for your replacements. There's a chart under the product description on the S500-24's store page that you can use to see which color tip is best based on the weight of the sash. 

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