Jasmine from SWISCO responded:
February 6, 2024
Hey there, Thanks for writing in! The plastic piece you are searching for is the top sash guide. Yours appears to be the 18-197 Sash Guide. Carefully compare the dimensions to your existing guide to determine if this is the right replacement. I am confident this should be the right fit for you sash. Dimensions for 18-197
Dimensions for 18-197
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