vinyl window, raise/lower side pieces

Thanks for writing in! To identify the window hardware you need as well as the weather seal, I will need to see a photo of them both. I am not able to tell exactly what type of hardware you have in the window based on the description, but if you can remove it from the window, that would help a great deal.

In regard to the weather seal, I'll need to see the end profile view of a piece of it, removed from the window as well. We'll need to be able to see the shape of the seal to confirm how it installs in the window. You'll also need to have it removed to confirm any dimensions. Take a look at the video below for a detailed explanation on the information we'll need from you.

You can submit the photos of the hardware by clicking the add photos button below the textbox. If you are having trouble uploading them, you can email the photos to our customer service team at help@swisco.com. Be sure to include the reference number for this discussion in the subject of the email.

Thanks for the photos! I am unable to identify your balances based on the photos. I'll need to see clear photos of the entire balance to recommend the correct replacement. I will also need to know the stamp from the metal channel. 

Unfortunately, the strings on the balance cannot be replaced. You'll need to replace the entire assembly.

Your weather seal looks like it can be replaced with either our 58-171 or 58-183. To determine which of these might be the best possible replacement, you'll need to carefully review and compare the dimensions. 

Profile diagram of 58-171

Profile view of 58-183

Okay, great! Thanks for the photos! Also, the 58-183 is sold in 12ft lengths (144"). 

Regarding the balances, yours appear to be our Series 795 Channel Balance. Since your channel is 27" long you'll need the S795-27. Your sash stamp is a bit different from ours but I believe you can use the 27G stamp. Although, you'll need to confirm that your sash weight falls between 34 to 38lbs, if it does not, you will need a different stamp option.

Your shoe is the 15-195B 1-1/4" T-Lock Balance Shoe with an open cam; this is sold separately from the balance. The replacement balances come assembled with a closed cam shoe, so you'll need to swap the shoes out. The process is fairly easy to complete. Take a look at the video tutorial below for reference.

Yes, that is the sash; thanks for confirming this information. Since the sash weighs 25lbs, I would suggest using the 27D stamp option. This can support a sash weighing 22 to 26lbs.

Unfortunately, I would not be able to confirm who the manufacturer of your window is or the existing hardware. If that information is not on the window, I'm afraid I'm not sure how you would be able to identify it. The manufacturer of the hardware isn't always the same as the manufacturer of the window.

All of the pricing for each of the mentioned parts is available on our website. You'll be able to calculate the cost of the order as well as the cost, including shipping and tax before you check out. If you need assistance with placing the order you may call to speak with a member of our custom service team at (888) 991-1929.