window channel balance

Hello there. I am confident we can help, but I am afraid this isn't quite enough to identify the balance you have. We also need to see pictures of the fittings or attachments at either end of the metal channel. The identity of those fittings and the combination used determine the kind of balance you need. If you can send us those photos, we should be able to narrow this down for you thereafter. Many thanks. 

Thanks for your photos. Based on what I see here, you have either our S380-23 or S385-23, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S380 and S385 balance shoes.