help finding the right replacement window balances

A handy person from Nome Alaksa says:
Please see the attached three pictures. I need two replacement balances for my vynal windows. The bars are 17" long and 1/2 wide. The code stamped on it is 16-3 FE5 CMC 75.
Thank you.
Tom
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Let's start with the certain details: your balance is 17" long, uses a 1630 stamp option, and belongs to either Series 380 or Series 385. To tell the difference, measure your bottom shoe as shown in the photo below. A 1-3/32" shoe belongs to the Series 385, and a 1" shoe belongs to Series 380.
Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.