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Tom from SWISCO responded:
May 12, 2015
It depends on the kind of clip. The S400-30 uses many different kinds. If you can show us a picture of your existing clip we can recommend how to properly install it. In the meantime, see our guide for some additional help.
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Paul from SWISCO responded:
May 13, 2015
Can you send some photos showing your old balances? Make sure to show us the bottom of the sash up to where the balances are suppose to attach. That will let us see what you have and what may be missing.
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Paul from SWISCO responded:
June 1, 2015
I see the clip is attached to the side of the sash. Being a builder's grade window, the sash won't be removable. However, we do have a possible solution.
With someone helping you, you will need to drop the new balance in from the top of the sash, screw it in at the top, then let the spiral drop down. You will then raise the sash and, while someone holds the sash in the open position, spin the spiral up to the bottom of the sash. Finally, with our 75-004 tool, give the balance about three turns to charge it and lock it to the end into the sash clip. Let me know if you have any more questions. |
