Paul from SWISCO responded:
November 8, 2013
Sounds like you need to replace the operator. Start by taking a look at SWISCO product code 39-025, Crank Operator.
Compare the measurements of the installation holes and the link arm to your original operator. If you compare them and they do not seem to match, please reply with a detailed photo of the operator removed from the window and let us know where the differences are so we can research a better replacement for you. |