jordan window parts

A quick learner from Arizona says:
March 1, 2017
I have two different size windows that I need parts for and the window balance is stamped with 303 and 273. I need all hardware including locks and this sash stop. This is first email I sent; tried to post thru website and was giving me an error.

Thank You
Rusty
User submitted photos of a top sash guide.
Profile picture of Paul
Paul from SWISCO responded:
March 8, 2017
I think you might have a newer style Jordan window, whose replacement parts haven't become available yet. We have two top sash guides that might be able to be used as a replacement. See our 18-008 or 18-171 to start. As for the balances, I would like to see a picture of them, especially the ends and the clip at the end of the cord. Thanks!
A quick learner from surprise az says:
March 28, 2017
Good Morning,

Sorry for the slow response but here is the pictures you requested for the balances . Look forward to your reply.
User submitted image of their window hardware.
Profile picture of Tom
Tom from SWISCO responded:
March 31, 2017
Thank you! Start with our Series 390 channel balance. This comes with a 19-002 top and 15-001 bottom attachment, so as long as these match up you should be okay.
5/8" Top Sash Guide
5/8" Top Sash Guide
18-008
$0.95
Stepped Sash Guide, Alpine
Stepped Sash Guide, Alpine
18-171
$1.35
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