Tom from SWISCO responded:
February 28, 2017
We should be able to help, but we will need to see a picture of the operator out of the window. At the very least, we will need you to open the window as far as it can go and show us a top-down photo of as much of the operator mechanism as you can in one shot. Thanks!
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Tom from SWISCO responded:
March 15, 2017
I'm sorry, your pictures didn't come in this time. Can you try again?
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Casey from SWISCO responded:
March 21, 2017
This is a Truth EntryGard operator. I have listed all the components that can work with this operator and here are a few options for replacement handles, 39-114L for the standard handle, 39-205 for the folding handle, and 39-107FK for a nesting handle with cover. These are all available in the color bronze.
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