SWISCO - The Replacement Hardware Authority

narrow line permashield sash balancer

A quick learner from Valparaiso IN says:
I have 10 sash balancers stamped R5 1027, 10 87, and 11600-17. Which balancer replaces this one?
User submitted a photo of an Andersen window balance.
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Paul from SWISCO responded:
Thank you for posting. I recommend that you look at our 24-1033. This can replace Andersen sash balances with a stamp of 1027.
A quick learner from Valparaiso IN says:
Which balancer is needed for a window with the following information located in the bottom right of the glass. CIG-2
The glass is 36 3/8 inches wide and 22 Inches tall
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Tom from SWISCO responded:
I'm afraid we cannot identify an Andersen balance based on that information. We will need to know the numbers stamped on the surface of the balance box.
A quick learner from Valparaiso IN says:
But that would require dismantling the window. There isn't any other way? The glass is 4 inches wider and 2 inches shorter than the window with the balancer stamped with 1027. Could it be the same balancer?
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Paul from SWISCO responded:
We can make a guess based on the glass size, but it's not the most reliable method. It seems that, based on the size of the visible glass, the 24-1033 would work for this other window, as well. However, I cannot make any guarantees.
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