SWISCO - The Replacement Hardware Authority

need correct replacement operator

A home owner from Toronto says:
There are a few numbers on the operator arm but the one most likely to he correct is 31368.
But when I search it nothing comes up.
Would anyone know which part this would be? Or perhaps the closest possible replacement?
User submitted photos of a window operator.
Profile picture of Tom
Tom from SWISCO responded:
Our 39-036 and 39-035 appear close. Check them out and see how well they match up!
A home owner from Toronto says:
39-035 is what i originally thought as well.. but what about that extra piece marked 30744? (as seen in the first pic)

my window looks like it has 3 arms.. where as 39-035 is just 2.

or is the 30744 piece entirely separate?? that's where I am confused.
Profile picture of Tom
Tom from SWISCO responded:
That extra piece you describe is actually just the hinge, and it's not attached to the operator at all. It's a separate mechanism. If you need yours replaced, see our 36-013-10 for a possible match. We also have a video on how you can replace it.
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