oredered red tip got orange tip

A quick learner from NY says:
October 26, 2016
Hi order #820512. I ordered red tip. invoice says red. What I received is orange?
What should I do?
Thanks
Tom
Profile picture of Tom
Tom from SWISCO responded:
October 31, 2016
Hey, Tom. Don't worry, it will still work. Tips that appear orange are still considered "Red" in the trade. Some manufacturers like to use slightly different shades of red for whatever reason, but there's no difference.
23" Series 600 Spiral Tilt Window Balance
23" Series 600 Spiral Tilt Window Balance
S600-23
$8.85
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.