I have a pivot shoe that seems to not slide well at all. As a matter of fact, after taking my window out and noticing the two shoes were at different heights, I found it very difficult to move the shoe. Do they get stuck sometimes, and why. Is it the shoe or the frame causing the problem?
Thank you
Paul from SWISCO responded:
October 11, 2016
If your pivot shoes aren't broken in any visible way, then give the vinyl track a spray of silicone and see if that helps. If not, they may be damaged and will have to be replaced.