SWISCO - The Replacement Hardware Authority

pivot shoe for old aluminum tilt window

A home owner from Brooklyn says:
Hi folks at Swisco--

We have old aluminum tilt windows with no company name but "1977" stamped on the metal. We purchased a spiral balance charging tool from you, and tried to tighten up a window with it (top half slides right down). Of course, the pivot shoe broke. So, we are need of replacement shoes, but the best I can do for measuring is 17/32" (or 9/16") deep, 1 1/4" wide and 2" or (2 1/8") high.

These pics are not very good, but perhaps you can suss something out of them.

Also, will I need to order spreaders in order to replace shoes in an aluminum track?

Thanks for your help,

Mic
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Your tilt shoe appears to match our 15-015. This shoe was used in aluminum tilt windows like yours. Just make sure that our dimensions are the same as yours. As for the removal of the shoe, check to see if you have a cutout at the top of the frame. If not, watch the video below to help. You cannot use jamb spreaders on an aluminum track.
A home owner from Brooklyn says:
Thank you, Paul, for your response. There were indeed cutouts at tops and bottoms of the frames (didn't know those were there!). So we were able to easily remove an intact pivot shoe to double check measurement (1 1/4" x 2" x 17/32"). (Attached is a photo.)

I've placed an order for 15-015 shoes. Since we have old and deteriorating windows (as you see), should I order spiral balances as well, assuming they'll be the next thing to go? In which case, which ones should I order?

Thanks again, Paul. You've been a great help.

Mic
User submitted a photo of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
Awesome! Glad to hear it. Yes, the 15-015 looks like a good match, based on your measurements.

As for the balance, you may be able to get away with using the ones you have now. Spiral balances have an average life span of 5-10 years, depending on how often they get used. If you do need new balances, see our Series 600 to get started. This has an outer tube diameter of 5/8". I think this is what you have.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)