SWISCO - The Replacement Hardware Authority

Need to replace the cam for my pivot shoes

A home owner from altoona pa says:
I have a grandview double hung window and I am looking for replacement cams inside the pivot shoe. Can you help
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Tom from SWISCO responded:
Thank you for posting. Unfortunately, many cams are not available separately. There is a good chance you will have to replace the pivot shoe.

I'd be happy to help you find a good match, but I am not sure what you have. Can you remove an undamaged pivot shoe from the window and take a few pictures of it by itself? I will also need to know its thickness and width. Check out the video below to see how you can remove your pivot shoe.
A home owner from Altoona PA says:
I have pictures and sizing for shoes I need to replace. The top part mounts at half way point and the bottom part mounts at bottom. Held together by looks like a retractable spring. What is bad is where the window sets in the shoe. That part is broken. See pictures.
User submitted a photo of a pivot shoe.
A home owner from Altoona PA says:
Sorry I think I messed this up.
Top to bottom 2-7/16"
Wide 1-1/4"
Thick 5/8"
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Tom from SWISCO responded:
Thank you for the picture, that's a huge help. I would start by looking at our 15-175 shoe. Is this a match?
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