SWISCO - The Replacement Hardware Authority

pivot shoes not locking when sash is removed

A contractor from Pa. says:
I purchased the coil housing pivot (15-087). When installed, it does not lock in place when the window sash is removed. Are there internal parts missing? If so, what else do I need to buy to make this work? (I have the coil)
Thank you.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. With the coil spring inside the 15-087 housing, it should work. That is, as long as you are replacing the same type of balance system.

The braking system works by expanding the housing. Hold the 15-087 in your hand and then, with a tilt bar, turn the black cam. You should see the housing spread. That is how it stays in your window. No interior mechanism is required.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)