Tom from SWISCO responded:
October 29, 2013
It sounds like you're talking about a top sash guide. Unfortunately, I do not know what you have. Top sash guides are not often exclusive to one type of balance. I will need to see a few pictures of your top sash guide fully removed from the window, along with detailed dimensions.
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Tom from SWISCO responded:
November 15, 2013
Hey, Bob, thanks for the image. That's just what we needed to see. Check out our 18-032. I think this looks like a match, but compare the dimensions to your own and see if you agree.
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