SWISCO - The Replacement Hardware Authority

please help me replace these Caldwell balances

A handy person from Winter Haven, FL says:
I have two Caldwell channel balances that I need to replace. They are 30 inches long and have 29 3 EQ CALDWELL stamped on them. They are 1/2" by 9/16"s

I am enclosing pics, I hope that you can help me. Also, I will need two of the take out clips (16-002) as they seem to be missing from the sash.

Thank you in advance!

David
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for contacting us, David. I'm not quite sure what this balance is. I'll need a big more information. First, what is the top attachment? Is it closer to our 19-002 or 19-005?

Second, please look at the measurements for our 15-001 and 15-002 bottom shoes and note their depths. As you can see, they are 1-1/8" deep and 1" deep, respectively. Which measurement more closely resembles your own shoe?
Alternate view of 15-002
A handy person from Winter Haven, FL says:
The top attachment looks more like your 19-005 and the other end looks more like your 15-002
Profile picture of Tom
Tom from SWISCO responded:
Great. In that case, since that doesn't match any of our existing Series, your balance will have to be custom made. To begin, check out this Custom Channel Balance Request Form that I've started for you based on your specifications and fill out the rest of the information. One of our representatives will get back in touch with you shortly thereafter with a price quote.
A handy person from Winter Haven, FL says:
Just got the channel balances the other day and they are perfect! Thank you for your help and speedy delivery! I had to order some parts from you for the window itself and will continue to order from you in the future. Will tell my friends of your site.

Thanks again!
Profile picture of Tom
Tom from SWISCO responded:
I'm so glad to hear our hardware worked! We appreciate you spreading the good word, too. If you need any help in the future, please don't hesitate to ask!
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