SWISCO - The Replacement Hardware Authority

replacement channel balance with unique shoe

A quick learner says:
I need to replace a broken channel balance from a Nuprime window. I initially thought that the 17" series 390 (version 1640) would be appropriate, but had reservations because the shoe looks slightly different. I have included photos and am hoping that you can identify the appropriate balance/shoe combo. Will I also need a take out clip?

Thanks,
Peter
User submitted photo of channel balance.
Profile picture of Mike
Mike from SWISCO responded:
Please take a look at the following guide so you can identify your balance attachments.
Channel balance attachment guide.
A quick learner from PA says:
Thank you for your prompt feedback. There are no wings on my shoe, however it does not match the dimensions or curvature of those you have shown. Length of my shoe is 3/4" and it has a more blunt toe with a slight indent. I don't know whether these other options are interchangeable, but would appreciate you option on how to proceed.

Thanks,

Peter
A customer submitted photo of a balance shoe.
Profile picture of Mike
Mike from SWISCO responded:
Thanks for the info and picture.

I am not quite familiar with that shoe. I don't believe we carry any that are that short; is it possible that yours has a part of it broken off? I can't really tell in that picture.

If it's not too much trouble, can you submit a picture of that shoe from a different angle?
A quick learner from PA says:
Hopefully these additional photos will help. The edges are crisp and don't show any signs that a piece broke off. Do you think there would be any issue in replacing it with another 17" 1640 channel with a slightly larger shoe? If not, are there any additional parts that I will need to install this on the window?

Thanks again for your help.
A customer submitted photo of a balance shoe.
Profile picture of Paul
Paul from SWISCO responded:
Please take a look at our S390-17 Channel balance with a 1640 stamp option. The take out clips to go with that would be our 16-002.
A home owner from Florida says:
Had the same problem with norandex windows. it called for a 2950 channel guide but the shoe was too big. I shaved it down on a bench grinder and it works fine.
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