SWISCO - The Replacement Hardware Authority

replacement channel balance

A home owner from Reno, NV says:
Hi,

I have three broken channel balances. The mark says "33.4 CN Caldwell". The metal bar length is 33" and the width is 1/2". I have attached pictures of both ends. Can you please tell me the replacement part numbers?

Thanks in advance.

Xiaoliang
User submitted photos of a window balance.
A home owner from Reno, NV says:
The metal bar measures 33".
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. Can you confirm the length of the metal channel? Based on your stamp, it should be 34". If so, I recommend our S385-34.
A home owner from Reno, NV 89519 says:
Hi Tom,
Thanks for the response. I measured the metal piece (not including the plastic pieces) and the length is 33".
Xiaoliang
Profile picture of Tom
Tom from SWISCO responded:
That's very odd. I wonder why your balance is stamped "33 4." If your metal channel is 33" long, then you can go with our S385-33, but you will need to weigh your sash to determine the proper option. I would also confirm the plastic pieces on either end match the Series 385 just in case.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)