Tom from SWISCO responded:
September 17, 2014
Thanks for posting, Michael. I'm afraid I cannot confirm what Series you have based on the stamp alone. You will have to carefully compare the dimensions of your nylon attachments to the ones we show for each of our own Series in order to find the one you need.
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Tom from SWISCO responded:
September 18, 2014
Well, the S380-31 typically uses our 16-002 take out clip, but you may not have to replace it if yours isn't damaged. What kind of condition are your top sash guides in? These would be the nylon pieces screwed in on the top two corners of the sash. Are they damaged at all? If so, I will need to see pictures of one removed from the window along with detailed dimensions so that we can offer a replacement.
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Tom from SWISCO responded:
September 19, 2014
Thanks for the pictures and measurements! This is exactly what we needed. These look like our 18-124P, top sash guides.
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