Tom from SWISCO responded:
January 29, 2014
Actually, I don't think the handles are the problem in this instance. I think you might want to consider cleaning and lubricating the rollers and the track, or maybe even replacing the rollers entirely. Handles breaking is a common symptom of issues with the roller and track.
As for the replacement handle, you could consider our 82-042 as a replacement as it just goes straight up and down. |