replacement latch for pella retractable screen door

A quick learner from Colorado Springs says:
November 8, 2016
Hi,

Our latch broke on our Pella retractable screen door. I ordered the ) 84-225 : Pella Retractable Patio Screen Door handle from you but it is the wrong one. I've attached a picture of my old one. Unfortunately the plastic latch part fell into the hollow part of the door and I cannot get it out. Hopefully you can tell me what part I need by what I have in the picture?
User submitted a photo of screen door hardware.
Profile picture of Tom
Tom from SWISCO responded:
November 10, 2016
That does look like our 84-225. Can you go into more detail on why it wouldn't work? At first glance I don't see anything that would prevent the 84-225 from working.
Parts included in the 84-225 Handle set
Parts included in the 84-225 Handle set
Pella Retractable Patio Screen Door handle
Pella Retractable Patio Screen Door handle
84-225
$91.20
How to replace the handle on a Pella Rolscreen sliding door
How to replace the handle on a Pella Rolscreen sliding door
GUIDE
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