replacement parts for Kinco windows

A home owner from LaBelle, FL says:
I need the balances and the guides for my Kinco windows. The balances have the following numbers/letters 34 4 NM BSI. I could not find any identifying marks on the guides. I was wondering if you could match the guides to the balances. Also the guides seem to be the root of the problem, do they make a more durable guide?

Thank you,

Andy
Profile picture of Paul
Paul from SWISCO responded:
A home owner from Tallahasse FLA says:
We found the upper half of one of our windows in the ground, how do we get a replacement.
Profile picture of Tom
Tom from SWISCO responded:

I'm afraid we don't sell replacement window sashes of any kind. If you need to replace the entire panel, you will have to contact the original window manufacturer for assistance.

How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.