replacement parts for soft-lite Premium soft-lite windows,

A home owner from iowa says:
Need replacement parts for soft-lite Premium soft-lite windows, installed 2003. photo attached. It is the silver piece located in the side. The piece in the side tracks that the pin from the sash sits in and rests when moving up and down, and holds the window wehen tilted out to clean
User submitted photos of a pivot shoe.
Profile picture of Tom
Tom from SWISCO responded:
It looks like your windows use our 15-177 pivot shoe. Take a look at the measurements on the item webpage, and let me know if you think it will fit.
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Anatomy of a tilt window
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