Dave Sr. from SWISCO responded:
July 17, 2012
Good afternoon, and thanks for posting! I believe that you must take the bar off of the window sash first. From what I recall, the bar is in two pieces and connected in the middle of the sash. That's where the shoe slides off.
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Dave Sr. from SWISCO responded:
July 23, 2012
Great news! I'm glad to hear that it worked. Let me know if you have any other questions.
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