replacement window balance

A contractor from Park Falls, WI says:
Hello, both of the balance shoes are broken on a double hung, tilt out, vinyl window. I can't find a brand name on the window so I would like to find the balances and replace them. Can you help me please. I can send more pictures if you need, or even send you the broken one if need be. Please let me know, thank you.
Titus
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Titus. The balance pivot shoe looks like our 15-167, while the balance looks like our S770-14 with a stamp option of 14C. Carefully look over this hardware and let me know if you agree.
A contractor from Park Falls, WI says:
It seemed like that was the correct size so I ordered it and just installed it this morning. It works very well and it's a perfect fit.
Thank you for your help. I will certainly use you again if I have a similar product I need.
Profile picture of Paul
Paul from SWISCO responded:
Great! Thank you so much for the order. I'm happy it worked out. Please let me know if we can be of further assistance in the future.
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
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