Paul from SWISCO responded:
July 7, 2017
Thanks for posting. This looks like our 18-166, but I'm afraid the manufacturer doesn't make a stronger version. Even if it's nylon, though, these shouldn't be breaking so easily. I wonder if there could be a problem with the strength of the balances. If they are too strong, they could be causing undue stress on your top sash guides. Another thing to consider is UV ray exposure; if your top sash guides are exposed to constant sunlight, they would weaken faster than they might ordinarily.
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