sash replacement hardware for double hung windows

A quick learner from Auburn,NY says:
I found the code number from my broken sash part and none of your replacement parts carry the same number.My code # is 8254.I'm also not sure of the brand of window I have, we purchased them 13 years ago?
User submitted image of their window hardware.
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Paul from SWISCO responded:
Were you just looking for the pivot shoe? if so, see our 15-167. Just make sure our dimensions match up to yours.
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