SWISCO - The Replacement Hardware Authority

spiral balance 34" long 3/8" diameter

A quick learner from Kansas City, MO says:
Hello. I need to identify my spiral balance.

It is 34" long and the tube is 3/8" in diameter. The tip is green.

When I click-thru the site, I end up with a red tip.

Can you send me the part #'s for the correct balance and also the tensioning tool?

Thanks!
Phil
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Paul from SWISCO responded:
Thank you for posting! Before I can offer an applicable replacement for your spiral balance, can you first let me know what the weight of your sash is? Also, is your window tilt or non-tilt? Thank you!
A quick learner from Kansas City, MO says:
The weight is about 19lbs and is tilt.
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Paul from SWISCO responded:
Thank you for the information. It sounds like you will need a balance custom made for you. Please see this Custom Spiral Balance Order Form I have started for you and fill out the rest of the information. One of our representatives will be in contact with you shortly thereafter.
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