spiral lock shoe to pivot bar

A quick learner from Charlotte says:
Hi I have your 15-179 spiral balance lock shoe. The pivot bar on the existing window will not fit. I took several of the spiral balance hangers off of the 15-179 and put them into the old lock shoes. This worked until I broke one of the pivot bars. Now I need a bar that will fit the 15-179 lock shoe. The old one is 2 1/2 inches long.
A quick learner from Charlotte says:
follow up on reference number d 67460. I looked through your catalog and believe the old one is your 26-352. But what I really need is to get the pivot true pivot bar that has the holes that will fit the window that has the end that will fit into your 15-179 shoe.
Profile picture of Paul
Paul from SWISCO responded:
Sorry to hear you're having trouble. We can suggest a replacement pivot shoe, but it would depend on which hole you're using on your current pivot bar. If you only use the first hole, see our 26-021. This should work with the 15-179.
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
WATCH >
How to Replace Damaged Pivot bars
How to Replace Damaged Pivot bars
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.