spiral no numbers lenght is 24 inches

A quick learner from north texas says:

November 21, 2016

I see no bottom mount, appears to just catch in bottom of window.

User submitted photos of a window balance.

Tom from SWISCO responded:

November 22, 2016

Thanks for posting. Can you confirm if this balance is for a tilt window, or a non-tilt window?

A quick learner from north texas says:

November 28, 2016

Yes the 500 series.

How do you get it to catch on to the side of the window? Just push it up and turn it and hope?

On the window there are no screws or holes on the bottom of the window to install or loosen. It appears the part was just stuck into the side somehow. I have just purchased the house and there are 5 windows all with the same issue

Paul from SWISCO responded:

November 30, 2016

The tip of the spiral balance usually attaches to a bracket of some kind, which in turn attaches to the sash, either by clipping on or screwing on. The thing is, the Series 500 works with a few different kinds. You can see what we offer here.

Spiral Balance Charging Tool for Non-tilt Windows

75-005

$12.10

24" Series 400 Spiral Balance

S400-24

$10.10

How to Identify a Replacement Spiral Balance

VIDEO

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How to adjust a spiral balance on a non-tilt window

GUIDE

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How to choose the proper spiral balance tip color

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