A quick learner from Jacksonville, FL says:
August 12, 2014
At the risk of sounding totally stupid, when you place the pin into the frame, is the spring supposed to drop into the hole into the interior of the frame itself? Or is it supposed to stay on the outside, between the pin end and the frame?
Dave from SWISCO responded:
August 13, 2014
What you do is put the spring on the pin itself, then push the pin from the outer edge of the screen to the center of the screen frame. Then you tap or push the cap on the end of the pin. Check out the video below to get a good idea of what I mean.