top sash guide part number

A quick learner from Fort Myers, FL says:
November 30, 2015
Have hurricane glass windows need to identify part number to order several. Also is the part available in aluminum the plastic breaks easily?
Thank you,

John
User submitted photos of a top sash guide.
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Paul from SWISCO responded:
December 2, 2015
Thanks for posting, John. This looks like our 18-185 top sash guide. Unfortunately, this is not available in other materials. The manufacturer only made it this one way. I am sorry we cannot offer a stronger substitute.
A quick learner from Fort Myers, FL says:
December 2, 2015
Paul, thank you for the information.

Also can you provide me with the balance/spring part number? The number on the track is 2919 and the sash weighs 30 lbs. It is 1/2 to 9/16 inches wide and 5/8 inches deep.

Thank you for the help.

Regards,

John
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Paul from SWISCO responded:
December 3, 2015
I can't say for sure what balance you have without seeing it. PGT windows have been known to use our Series 395 balance, however. You will need to carefully look it over to confirm that this is a match.
Sash Carrier, 15/16"
Sash Carrier, 15/16"
18-185
$1.37
30" Series 395 Channel Balance
30" Series 395 Channel Balance
S395-30
$11.30
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