trying to find correct pivot shoe

A handy person from Poughkeepsie says:
April 5, 2017
Hello..hope you can help.

I need two of the pictured pivot shoes. I tried the
15-208 and it fit perfectly but didn't hold the window up. On closer inspection I noticed the sides have teeth like grabbers.

Please help me if you can.

Thanks for your time -ed
User submitted photos of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
April 10, 2017
If your coil springs have a "T" on the end, similar to our Series 160 coil, then our 1-1/4" wide 15-191 pivot shoe could work for your window. See what you think.
A quick learner from Poughkeepsie NY says:
April 10, 2017
Thanks for the quick update.

I was hoping to just replace the whole shoe. I'm not crazy about trying to put a coil in the old one.

Do you have replacements? If not, do you know how I can find it?

Thank you for your time on this.

-ed
Profile picture of Paul
Paul from SWISCO responded:
April 11, 2017
Were you able to look over our 15-191 I mentioned? I think that looks like a good match, assuming the dimensions are the same. However it's important to consider that this is made to work with coil springs that have a "T" shaped tip. If your old springs aren't designed that way they likely won't work with the 15-191.
A quick learner from NY says:
April 11, 2017
It does look good. Thank you. I'm going to order them and give it a try.

Thanks again!
Profile picture of Paul
Paul from SWISCO responded:
April 12, 2017
Thank you! We appreciate your order. Please let us know how it works out.
3.5 lbs Series 160 Coil Balance
3.5 lbs Series 160 Coil Balance
S160-03
$4.50
Heavy Duty Pivot Shoe, 1/2" Thick
Heavy Duty Pivot Shoe, 1/2" Thick
15-191
$2.57
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.