viking sash channel balance

A quick learner from Santa Cruz, CA says:
December 29, 2011
I have several old viking aluminum frame windows. The springs in the sash balances have broken and I need the replace the balance. The balance is 23" long. The number stamped on the channel is 2220 B.S.I.

I have looked at you catalog and can not identify which ones will work in my window. Can you help me?

Thank you,

Jackie
A customer submitted photo of channel balance attachments.
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Tom from SWISCO responded:
December 29, 2011
Thanks for posting, Jackie! It seems that your top attachment is winged, while your bottom attachment is not, which is not a combination offered in any of our current Series. That's not a problem though; you will just have to fill out a custom balance form.

Before we get started on that, though, I will just have to identify your bottom shoe. Please refer to the following chart, and pick out the one that most closely matches your bottom shoe.
Diagram on how to choose between the 15-001, 15-002, 15-004, and 15-005 channel balance shoes.
Diagram on how to choose between the 15-001, 15-002, 15-004, and 15-005 channel balance shoes.
A quick learner from Santa Cruz, CA says:
December 29, 2011
The bottom shoe has no wings. It is 1 1/8 " wide.
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Tom from SWISCO responded:
December 29, 2011
Thank you for the information. That should be everything I need. The channel balance you need is our S395-23 with the 2220 option.
23" Series 395 Channel Balance
23" Series 395 Channel Balance
S395-23
$9.59
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