Paul from SWISCO responded:
June 1, 2016
I think we can help replace this balance, but it will have to be a custom order. I'm thinking of making a 25" long balance with a 19-038 top and 15-193 bottom. Let me know if these look good. Before we can begin, I just need to know how many you need and the weight of the sash that these balances support.
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