SWISCO - The Replacement Hardware Authority

what chanell balance do i have

A handy person from reno nevada says:
i need to replace multiple channell balances they are 33 inches in length and 1/2 inch wide.they are stamped 32 4 fo caldwell. they resemble four of your series. If you could let me know which ones to order that would be great. Thank you
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Tom from SWISCO responded:
I'm not sure what Series you have based on this information. Could I see a few pictures of the balances in question? I will need to see the nylon attachments at either end of the balance. That will help me locate the best possible replacement.
A handy person from reno nevada says:
tom. Here are a few pictures of the balance . hope it helps
User submitted photos of a window balance.
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Tom from SWISCO responded:
Hey, thanks for the additional information. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A handy person from reno nevada says:
tom, thanks again.It looks like the 385 series. I will order one set first to be sure . thanks, mark
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