SWISCO - The Replacement Hardware Authority

top sash guide for S390-29?

A home owner from Dallas says:
hi,

i have brought 29" Series 390 Channel Balance Product Code: S390-29 (2830) to repair my window from your website.

During my installation I found the top sash guide had broken. but i don't know which size can compatible with my new channel balance.

Can you help me.
Profile picture of Paul
Paul from SWISCO responded:
The S390-29 can work with many different kinds of top sash guides. There really is no correlation between balance Series and top sash guide. You can look through our selection of top sash guides for a match or you can remove yours from the window, take a few pictures for us to see, and provide us with detailed dimensions, and we can try to find one for you.
A home owner from Dallas says:
Hi Paul,
Thanks for your response.I have take a picture and attached.
pls help to check it.
Thanks !
Br,
Mingxing
User submitted a photo of a top sash guide.
A home owner from Dallas says:
more pictures
User submitted photos of a top sash guide.
Profile picture of Paul
Paul from SWISCO responded:
Thank you for the additional information. Please see our 18-166. This appears to be a match.
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