window balance

A home owner from Boiser, Idaho says:
November 11, 2016
my balance has markings 27 5 GP Caldwell. it is 28" long not including plastic parts and 1/2" wide. I have more pictures if needed I think one plastic end is 19-005 and the other 15-005, windows were installed in 1999. I need 2 new balances.

Thanks Mike
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
November 14, 2016
Thanks for posting! If you have the 19-005 and 15-005, I'd recommend our S380-28 channel balance.
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