window balances

Your pictures are showing two different balances. The bent one looks like our Series 390 while the other resembles our Series 385 instead. You might want to check an identical window in the house to confirm the proper replacement.

I also recommend weighing your sash on a scale to determine the proper stamp option.

Ah, I see. The reason we asked you to weigh your sash is that I think it may weigh 48 pounds, based on your stamp. However, this is an extraordinarily heavy sash, and it would require your balances to be custom made. Considering this, I highly recommend getting the exact weight just to be 100% certain. Custom made balances cannot be returned if they are incorrect. These are delicate systems so getting the proper spring strength is important.

Great, that's a huge help. This will definitely need to be custom made, but it's fairly easy on your end. I will make up a custom order link and email it to you. You can use this link to add a unique product to your cart. You can then check out as if it were a normal order. Nothing more to it than that.

I can give you a price quote and the order link right now. All I need to know is how many you need.

That's no problem at all. I'm of course happy to help. We really appreciate your business. I will email the custom order form immediately, so keep an eye on your inbox.