Tom from SWISCO responded:
October 14, 2014
It could be you could use a sash stop. See our 55-043 and see if this can work in your window, but this may just be a superficial solution. I wonder if maybe your spring is improperly calibrated. Do you know what kind of balance you have? I notice you purchased our 75-006, which is for tilt window spiral balances. Would you have something like our Series 900 or Series 600 spiral balances?
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Tom from SWISCO responded:
October 15, 2014
Great! I agree, that's the best way to go. There's no harm in trying to adjust the tension, so it's always the first step we recommend.
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